We have rolled out a fix and are monitoringWe've released a new hotfix that addresses recent crash issues:

• A fix for the main cause of recent client crashes has been deployed at 15:31 CET

• We are actively monitoring the platform to ensure continued stability throughout the weekend

This update is part of our continued efforts to improve the reliability and performance of the FACEIT platform. If you encounter any further issues, please don’t hesitate to report them. Thank you for your continued support. the situation.

We've released a new update that includes the following fixes:

• Damage printing in chat has been restored

• A fix addressing one of the causes of recent server crashes has been deployed

This update is part of our ongoing efforts to improve platform stability and in-game functionality. We are actively monitoring the platform to ensure everything is working as expected.

Thank you for your continued support.

Our team is still actively monitoring the servers and investigating specific edge cases where matches get stuck on “configuring” or are cancelled.
We’re analyzing the root cause of these loops and working on a permanent fix. Thank you for your patience while we continue to monitor and resolve this behavior. We’ll keep you updated as we make progress.

All queues are now open and the platform is operational. We are actively monitoring for any issues and will address them promptly if they arise. Thank you for your patience and continued support.

Our team has resolved all identified issues and we are now gradually reopening queues. We are closely monitoring live matches to ensure platform stability as players return. Thank you for your patience and support throughout the incident.

Our team is continuing to make steady progress toward resolving the remaining issues affecting the platform. We're still working through a few key problems, including stability challenges and feature inconsistencies. While we're not yet ready for a new deployment, internal testing and investigation are ongoing, and we're moving closer to a full resolution. As always, each fix is being handled with care to avoid introducing new issues. We'll share another update as soon as we have significant developments or a clearer timeline. Thank you for your continued patience and understanding.

We’ve made meaningful progress on resolving the recent crash issues and have built a new version that’s currently undergoing testing. While this improves overall stability, we’re aware some key features are still not working as expected. Our team is actively working through issues one by one and continuing to test each fix thoroughly to avoid introducing new problems. We're aiming to release another update later tonight that we hope will improve performance and usability but it is likely more work will still be needed. We don’t have a confirmed timeline yet and want to avoid overpromising, but things are moving in the right direction. Thanks again for your patience and support as we work to fully restore the platform.

Our team is making steady progress in addressing the disruptions caused by the recent CS2 update. While some functionalities remain affected, we are actively deploying fixes and closely monitoring the situation.

We understand the inconvenience and appreciate your continued patience. We’ll share the next update in 2 hours or sooner if there are significant developments.

Thank you for bearing with us as we work to restore full service.

We’re continuing to work on resolving the issue caused by the recent CS2 update. Our team is actively investigating and implementing fixes to restore full functionality, including re-enabling queues. We appreciate your patience and will provide the next update in 3 hours—or sooner if there’s meaningful progress to share.

We are still actively working towards a solution following the recent CS2 update. Our team is investigating and implementing fixes to restore full functionality.

Thank you for your patience and we’ll provide further updates as progress is made.